If you think you may be eligible for a discount please email your evidence to llacustomerservice@aberdeenshire.gov.uk. Please note you must update your evidence for eligibility every six months.
| Customer information | Entitled to | Evidence required |
| Up to and including 5 years of age | Free entry (swimming only and must be accompanied by a paying adult); Individual only | None required |
| Looked after children or care leavers | Free entry (all activities including swimming lessons, holiday programmes and other council run activities). Individual only | Application is processed between LLA team and Social Work as needs to be signed off by an authorised officer within the Corporate Parenting team |
| Aged 6 years up to and including 18 years old | Age related discount (40%) Individual only | None required |
| Full time students aged up to and including 25 years old. | Age related discount (40%) Individual only | Sufficient evidence to show full time student status (student card or university letter). Review date in line with evidence (eg end of academic year) |
| Over 60 years | Age related discount (40%) Individual only | Not required but to avoid repeatedly asking status, regular customers should contact up to add the concession to system as once NEC card/bus pass seen, no review date is required. |
| Child Tax Credit, Working Tax Credit, Young Scot or Disabled (in receipt of DLA or PIP) but not in receipt of any of the Low Income Benefits listed in the table | Standard rate (unless they are eligible for any age related discounts listed in this table) | None required |
| In receipt of: • Council Tax Reduction • Housing Benefit • Carers Allowance • Pension Credit (Guaranteed Credit Only) • Jobseekers Allowance • Income Support • Employment Support Allowance • Universal Credit |
Low Income Benefits rate (-60%) Recipient and any dependants within same household | Proof of benefit/support must be shown in evidence and emailed to the LLA team for authorisation (could be an award letter scanned at reception and emailed by us or a screenshot of their Universal Credit account. emailed directly by the customer). NB Council Tax Bill must say “Council Tax Reduction” i.e. -25% single person discount, unoccupied property or “exempt” does not qualify. |